LUKE 1977
A consistent view of footfall across different store formats.
Smart Urban Sensing
https://smarturbansensing.co.uk/case-studies/luke-1977.html

Customer context
The SUS article describes Luke's UK store network across high-street, shopping-centre and flagship formats. It does not publish a branch list, installed-device count or exact rollout dates.

Initial problem
The account addresses a multi-store question: how can head office compare stores fairly while local teams respond to their own hourly trading patterns? A busy entrance, a strong sales total and effective staffing are different measures, so the reporting needs to connect them rather than treat them as interchangeable.

SUS installation scope
SUS installed overhead 3DPro2 devices with Power-over-Ethernet cabling, calibration and test counts. SUS describes starting with pilot stores and expanding after refining configuration standards and dashboards, with staff-exclusion rules and sales-data integration.

Reporting use
The article describes using hourly traffic patterns to review breaks, fitting-room cover and cash-desk staffing. It also sets out estate benchmarking and campaign comparisons as uses of the platform. No particular branch-level staffing change is asserted on this page.

Operational change
The deployment provides a shared measurement approach across Luke stores. The article explicitly says its numerical outcomes are examples that can be replaced with Luke's real numbers. Consequently, none of its conversion, productivity, campaign or revenue percentages is presented here as a measured Luke result.

Evidence status
SUS Luke installation article, published 11 December 2025; checked 19 September 2026. Deployment is supplier-reported. Numerical outcomes are explicitly presented as examples, not verified Luke results.

Project facts
Customer: LUKE 1977. Retail · UK fashion estate
Deployment scope: Multi-site. See the installation account below
Measurement focus: Phased 3DPro2 rollout and estate reporting. Scope or reporting capability, not a verified uplift
Delivery partner: SUS. Published SUS deployment account

Sources
https://smarturbansensing.co.uk/smart-urban-sensing-3dpro2-installations-at-luke-stores-in-the-uk-ai-driven-people-counting-footfall-counters-people-counters-retail-analytics/

Enquiries: sales@smarturbansensing.co.uk
No independently verified commercial uplift is claimed.