We Were Making People Redundant Based on Data That Was Completely Wrong — How The Fragrance Shop Escaped Their Legacy People Counter and Transformed 200 Stores With Smart Urban Sensing
The Wake-Up Call: Why Retail People Counting Accuracy Matters Accurate retail people counting is the foundation of every data-driven decision in multi-site retail. When those counts are wrong, every decision built on top of them is wrong too. The numbers looked fine on paper. Conversion was showing healthy. The system said the stores weren’t busy …