SUS AI Pro3 – The Ultimate 3D People Counter
The SUS AI Pro3 is the most advanced 3D people counter from Smart Urban Sensing, delivering up to 99.5% accuracy with AI-powered 3D stereo vision technology. Designed for retail stores, commercial buildings, transport hubs and public spaces, this 3D people counter combines enterprise-grade counting precision with in-store spatial intelligence and behavioural analytics.
Key Features of This 3D People Counter
- Unparalleled Accuracy (Up to 99.5%) – Advanced 3D stereo vision with dual 5MP fisheye cameras and AI-driven counting algorithms deliver best-in-class accuracy
- Real-Time Occupancy Counting – Bi-directional counting with live occupancy monitoring for health, safety and capacity management
- AI Staff Exclusion – Behaviour-based staff exclusion combines uniform cues, movement patterns and spatial likelihood models to filter out staff from visitor counts. Typical performance exceeds 90% in optimal conditions
- In-Store Behavioural Analytics – Path tracking, zone dwell measurement, line counting and behavioural classification across your entire space
- Multi-Zone Wide-Area Coverage – 160° dual fisheye lens covers entrance widths from 3.14m (at 2.1m ceiling) up to 12.12m (at 6.0m ceiling)
- Multi-Camera Analytics Expansion – Supports multiple IP camera and Pro1 inputs from a single intelligent edge hub, reducing cost per door
- Video Proof of Counting – Built-in video verification for audit and accuracy validation
- 25-Year MTBF Lifespan – Enterprise-grade reliability with aluminium unibody construction and superior heat dissipation
3D People Counter Optimised for All Environments
One lens fits all heights – the SUS AI Pro3 caters for different types of stores and venues with varying ceiling heights from 2.1m to 6.0m. The 160° dual fisheye lens provides the widest coverage available, reducing the total number of counters required per installation. A low-light night mode with external infrared light enables counting in minimum 0.05 lux conditions. Learn more about stereo vision technology and how it powers modern people counting.
Advanced Processing Power
Powered by an ARM Cortex Octa-core Processor with ARM Mali NPU (8 TOPS) and 4GB RAM, the Pro3 delivers superior on-device AI processing for real-time 3D counting, background removal and behavioural analytics without relying on cloud computing. This makes it one of the most powerful people counters available today.
Easy Installation & Setup
The SUS AI Pro3 3D people counter features a compact form factor (148mm x 118mm x 28mm) with Power over Ethernet (PoE/PoE+) for single-cable installation. Connect via Cat5e/Cat6 cabling with auto or manual firmware upgrades. Made in the UK with a 1-year manufacturer warranty.
Technical Specifications
| Feature | Specification |
|---|---|
| Product Code | FC-F3DP16 |
| Device Dimensions | 148 (W) x 118 (D) x 28 (H) mm |
| Weight | Device: 0.55 kg | Packing: 1.24 kg |
| Camera | 2x 5MP, 160°, omni-vision 5647 camera modules |
| Illumination | Minimum 0.05 lux |
| Frame Rate | 25 fps |
| CPU | ARM Cortex Octa-core Processor |
| GPU / NPU | ARM Mali NPU – 8 TOPS |
| Memory | 4 GB |
| Storage | 32 GB eMMC |
| Casing | Aluminium body with ABS front cover |
| Mounting Height | 2.1m – 6.0m |
| Operating Temperature | -10°C to 45°C |
| Humidity | 10% to 90% |
| Tracking Technology | 3D-Spacing Mapping Video Tracking with background removal |
| Power | PoE IEEE802.3at, 48-56 VDC, 15W consumption |
| Cabling | Cat5e / Cat6, 100 Mbps |
| Maximum Tilt | 16° |
| LED Indicator | RGB status indicator |
| Origin | Made in the UK |
| Warranty | 1-year manufacturer warranty |
Firmware & Data Specifications
| Feature | Specification |
|---|---|
| Interface | HTTP / HTTPS |
| User Levels | Administrator, Standard User |
| Operating System | Smart Urban Counter OS |
| Ethernet | 10/100 Mb |
| Data Delivery | TCP/IP |
| Database | SQLite |
| Report Formats | .csv, .xml, .txt |
| Data Retention (Counter) | Hourly: 300 days | Raw: 7 days (3 days) |
| Data Retention (Server) | Permanent |
| Data Backup | Yes |
| Upload Frequency | Every hour |
| Avg. Data Transfer | 10.0 kilobytes/hour |
| Firmware Features | Secure OS, Adaptive IR, Device Health Check, External Watchdog |
Coverage Table (160° Wide Field of View)
| Ceiling Height | Entrance Width | Coverage Width | Coverage Area |
|---|---|---|---|
| 2.1m | 3.14m | 6.92m | 18.47 m² |
| 2.5m | 4.13m | 7.81m | 47.91 m² |
| 3.0m | 5.21m | 8.50m | 56.80 m² |
| 3.5m | 5.74m | 8.61m | 58.28 m² |
| 4.0m | 6.61m | 9.15m | 65.80 m² |
| 4.5m | 7.98m | 10.34m | 83.89 m² |
| 5.0m | 9.35m | 11.52m | 104.19 m² |
| 6.0m | 12.12m | 14.43m | 163.58 m² |
What’s in the Box
- 1x SUS AI Pro3 3D People Counter Unit
- Mounting bracket and screws
- Quick start guide
Need a complete solution? Contact Smart Urban Sensing for starter kits including software licences, installation services and V9 Retail Analytics dashboard access. Call us: 07492 484099 or request a quote.
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